Skip to content
WaterDamage Restoration Delaware

Hockessin sewage backup cleanup

Sewage backups in Hockessin come from a few sources: a blocked sewer line, a septic system struggling in saturated ground, or a basement bathroom's ejector pump that quits. Each ends with contaminated water in a finished basement.

Key facts: Sewage Backup Cleanup in Hockessin

  • Sewage is Category 3 water under the IICRC S500 standard [1].
  • Porous items soaked by contaminated water that cannot be cleaned and dried should be discarded [2].
  • A backwater valve can help keep sewage from flowing back into a home's lowest drains [3].

Sources

Where Hockessin sewage backups come from

Most Hockessin subdivisions are on public sewer, where a backup usually means a blocked building sewer, from roots, grease or wipes, pushing waste back to the lowest drain in the house. In many homes that lowest drain is in a finished basement bathroom or a laundry floor drain. Some rural homes in the area use septic systems, which can back up when the tank is full or the drain field is saturated after long rain.

Basement bathrooms below the sewer line often rely on an ejector pump, which lifts waste up to the main line. If that pump fails, the basement toilet and shower back up. Each source needs its own fix, but the cleanup is the same: Category 3 water, handled carefully [1].

Signs

Warning signs in a Hockessin home

  • Basement toilet or shower gurgling

    Main line or ejector trouble.

  • Ejector pump alarm

    Many ejector systems have an alarm; take it seriously.

  • Slow drains after long rain

    A septic field struggling to drain.

  • Sewage smell in the basement

    Blockage, failed seal or dry trap.

Cleanup

How a Hockessin basement sewage backup is cleaned

  1. 1

    Fix the cause

    Plumber, sewer contractor or septic contractor.

  2. 2

    Protect

    Protective gear; containment from the rest of the house.

  3. 3

    Remove sewage

    Extract and dispose of properly.

  4. 4

    Remove porous materials

    Carpet, pad, lower drywall, insulation and soaked items [2].

  5. 5

    Clean hard surfaces

    Tile, concrete, fixtures and framing.

  6. 6

    Dry

    Dehumidifiers until readings confirm dry.

Causes

Hockessin backup causes

Typical fixes
CauseFixWho
Blocked building sewerClearing; camera inspectionSewer contractor
Failed ejector pumpRepair or replace; add alarmPlumber
Septic tank full or field saturatedPumping; field evaluationSeptic contractor
Wipes and greaseClearing; habitsPlumber

Finished

What a finished basement loses after sewage

Carpet and pad, the lower part of drywall, insulation behind it, upholstered furniture, rugs and cardboard storage that sewage reached are generally removed. A basement bathroom's vanity and toilet may need replacing if they sat in sewage. Hard surfaces and framing are cleaned and dried. Built-ins may come out to reach the walls behind.

Septic

When the septic system is the cause

During long rains, a septic drain field can become so saturated that wastewater has nowhere to go and backs up into the house. Reduce water use, avoid laundry, and call a septic contractor to pump the tank and check the field. A backup that repeats after every heavy rain is a sign the field needs evaluation.

Prevention

Preventing the next backup

Keep wipes and grease out of drains, test the ejector pump and its alarm, have the building sewer camera-inspected if backups repeat, pump septic tanks on the schedule a septic contractor recommends, and ask a plumber about a backwater valve where appropriate [3].

Before help arrives

First steps after a Hockessin sewage backup

  • Stop using every drain and toilet.
  • Keep people and pets out of the basement.
  • Turn off power to the area from a dry place if needed.
  • Photograph the affected area.
  • Call the right contractor for the cause.

Insurance

Coverage for a sewage backup

Many policies cover sewer or drain backup only with an endorsement. Keep the contractor's report of the cause and photograph everything.

Timeline

How long cleanup takes

Removal and cleaning typically take a day or two in a finished basement; drying adds several days. Rebuilding waits until the cause is fixed.

Contents

Belongings in a basement after sewage

Hockessin basements often hold furniture, toys, gym equipment and stored boxes. After sewage contact, hard plastic, metal and glass can usually be cleaned with detergent and water and dried. Porous items, such as upholstered furniture, mattresses, rugs, cardboard and stuffed toys, are generally discarded because they cannot be reliably cleaned throughout [2]. Photograph and list everything before it goes; that list is what your insurer will ask for.

Electronics and gym equipment that sat in sewage should not be used again until checked, and many are replaced.

Alarms

Ejector pump and high-water alarms

Many ejector systems include an alarm that sounds when the basin is filling and the pump is not keeping up. If you hear it, stop using the basement bathroom and any fixtures that drain into it, and call a plumber before it overflows. If your system has no alarm, adding one is a simple upgrade, as is a separate alarm on the floor near the basin.

Gear

Protective gear if you must go down

Wear rubber boots, heavy waterproof gloves and eye protection, avoid touching your face, and wash with soap and clean water afterward. Launder clothes separately in hot water. Keep children, pets and anyone with health concerns away until the area has been cleaned.

Odor

Clearing sewage odor from a finished basement

Odor lingers in anything porous that sewage touched, including the bottoms of walls and furniture. Removing those materials, cleaning hard surfaces and drying fully clears it. Refill rarely used drain traps with water so sewer gas cannot rise into the room.

Rebuilding

Rebuilding after a basement sewage backup

Rebuild only after the cause is fixed, the area is cleaned and readings confirm it is dry. Many owners choose tile or vinyl plank in basement bathrooms and nearby rooms, keep the floor drain accessible, and add alarms to the ejector basin and sump. Keep the contractor's report and photos of the cleaned, open walls before they are closed.

Septic care

Caring for a septic system

For homes on septic, regular pumping on the schedule a septic contractor recommends, keeping wipes and grease out, and spreading out laundry loads all reduce strain on the system, especially in wet seasons.

Mixed

When groundwater and sewage arrive together

In a heavy storm, a sump overflow and a floor drain backup can happen together. Then the whole basement is treated as sewage-contaminated, and more is removed throughout.

Records

Records after a sewage backup

Keep the contractor's or plumber's report of the cause, photos of each area and a list of discarded items for your insurer.

Trees

Roots and the building sewer

Mature trees near the sewer line can send roots into joints; a camera inspection shows it.

FAQ

Hockessin sewage questions

What is an ejector pump?

A pump that lifts waste from a below-grade bathroom up to the sewer line.

Why does my septic back up after rain?

A saturated drain field cannot absorb more water.

Can basement carpet be cleaned after sewage?

No; it is removed.

Does insurance cover sewage backup?

Often only with a water backup endorsement.

Sources and citations

  1. [1]IICRC — ANSI/IICRC S500 Standard for Professional Water Damage Restoration
  2. [2]EPA — Flood Cleanup to Protect Indoor Air Quality
  3. [3]Wikipedia — Backflow prevention device

Safety

Stop using all drains and toilets. Keep everyone out of the basement. Sewage carries bacteria and viruses and is handled as Category 3 water [1]. Wash thoroughly after any contact.

  1. Stop using the plumbing
  2. Keep people away

Sewage in your Hockessin basement?

Stop using the plumbing, then call to be connected with an independent contractor who handles sewage cleanup in Hockessin and nearby covered ZIP codes.

Call now(302) 775-0712

Keep reading

Related services and guides

Call Now(302) 775-0712