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WaterDamage Restoration Delaware

Guides

Guides to dealing with water damage at home

These guides answer the questions people ask most in the hours and days after water damage: what to do first, how long drying takes, whether wet drywall can stay, how contractors classify water, and how to work with an insurance adjuster.

All guides

  • Row of air movers along a hallway wall with a dehumidifier at the endGuide

    How long drying takes

    Why water damage drying usually takes several days, what slows it down, and how you know it is finished.

    Read the guide
  • Three glass jars of water in clear, cloudy and dark shades on a counterGuide

    Water damage categories

    Clean, gray and black water: the three categories contractors use and why they change what can be kept.

    Read the guide
  • Wall with a straight strip of lower drywall removed exposing studs and insulationGuide

    Wet drywall: save or replace

    How contractors decide whether wet drywall can be dried in place or needs to be cut out, and how high.

    Read the guide
  • Person seen from behind closing a main water shutoff valve in a basementGuide

    What to do after water damage

    The first hour and first day after a leak or flood: safety, shutting off water, photos and the calls to make.

    Read the guide
  • Clipboard with a damage checklist on a kitchen table beside a phone and a folderGuide

    Working with your adjuster

    How to document water damage, what an adjuster looks at, and questions to ask so the claim goes smoothly.

    Read the guide

Using the guides

How to use these guides

Start with what to do after water damage if the water is still fresh. It covers safety, shutting off water, documenting the damage and the first calls to make. Then read the guide that matches your question. Each guide is short enough to read on a phone while you wait for help.

The guides draw on EPA guidance on mold and flood cleanup, the IICRC S500 restoration standard, Ready.gov and Delaware state sources. They are general information, not advice for your specific home; a contractor who has seen the damage, and your own insurer, have the final word on what applies to you.

If drywall or ceilings got wet, the wet drywall guide explains how contractors decide what stays and what is cut out. If you are waiting for equipment to finish, how long drying takes explains why the timeline varies. If the water came from a sewer, a creek or a sump, water damage categories explained shows why that changes what can be kept. And when it is time to deal with your insurer, working with your insurance adjuster covers the records and questions that help most.

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