Guides
Guides to dealing with water damage at home
These guides answer the questions people ask most in the hours and days after water damage: what to do first, how long drying takes, whether wet drywall can stay, how contractors classify water, and how to work with an insurance adjuster.
All guides
GuideHow long drying takes
Why water damage drying usually takes several days, what slows it down, and how you know it is finished.
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GuideWater damage categories
Clean, gray and black water: the three categories contractors use and why they change what can be kept.
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GuideWet drywall: save or replace
How contractors decide whether wet drywall can be dried in place or needs to be cut out, and how high.
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GuideWhat to do after water damage
The first hour and first day after a leak or flood: safety, shutting off water, photos and the calls to make.
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GuideWorking with your adjuster
How to document water damage, what an adjuster looks at, and questions to ask so the claim goes smoothly.
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Using the guides
How to use these guides
Start with what to do after water damage if the water is still fresh. It covers safety, shutting off water, documenting the damage and the first calls to make. Then read the guide that matches your question. Each guide is short enough to read on a phone while you wait for help.
The guides draw on EPA guidance on mold and flood cleanup, the IICRC S500 restoration standard, Ready.gov and Delaware state sources. They are general information, not advice for your specific home; a contractor who has seen the damage, and your own insurer, have the final word on what applies to you.
If drywall or ceilings got wet, the wet drywall guide explains how contractors decide what stays and what is cut out. If you are waiting for equipment to finish, how long drying takes explains why the timeline varies. If the water came from a sewer, a creek or a sump, water damage categories explained shows why that changes what can be kept. And when it is time to deal with your insurer, working with your insurance adjuster covers the records and questions that help most.
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